Do you love working with people? Perhaps you love to come up with solutions to complex problems and maybe you have an entrepreneurial spirit. If so, have you considered becoming a Field Service Technician? Generally speaking, Technicians install, maintain, and repair television, high-speed internet, home phone, and business communications services. We sat down and chatted with Karen Hartery, a BTS Field Services Technician based out of Hamilton, Ontario. She revealed what it’s like to be a BTS Technician, as well as all of the reasons why should consider a career in this growing field.
Bell: Thank you for speaking with us. Can you tell us a little bit about what you do as a Field Services Technician?
Karen Hartery: As a Field Services Technician, I work with telephone lines, Internet and television connections. This includes replacing lines, climbing poles, connecting all of the lines to the home, going inside the home to ensure everything is working, as well as working with customers to ensure they understand how to work the products and how to get the best experience possible.
When I graduated high school I didn’t know exactly what I wanted to do for a career. I worked at various jobs until I found one that fit. That was the role of a Field Services Technician.
So why did Karen consider the Technician role a fit? Here are a few reasons why you should consider a career as a Field Services Technician:
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